Scope
The general terms and conditions for interview coaching are the basis for all legal transactions between consulting case interviews (hereinafter referred to as CCI) and of the participants of a training service of CCI. The participant is inherently the participating person.
Registration and Payment
The conditions of participation arise from the workshop/seminar/coaching description or any preliminary talks; exceptions are possible by arrangement in writing. CCI reserves the right to exclude participants without giving any reason. With the transfer of the corresponding amount for the participation, the participant agrees to the terms of service; only upon receipt of payment the participant is signed up and the contract is concluded at this point; the registration is personal and then binding. All unanswered questions must be clarified before signing up. The reservation of available dates will be in the order of receipt of payment.
Services
For the scope of the contractual services, only the service specifications, as well as any information in the registration confirmation and detailed information are binding, if available explicitly. Additional agreements that extend the scope of the contractual services require a written confirmation by CCI. All paid coaching sessions incl. multi-session packages represent a time credit of the respective amount of time which can be consumed in as many distinct sessions as mutually agreed; any time credit is non-refundable. The time credit is to be consumed within 90 days of payment; any open time credit becomes invalid after this period. The coaching sessions take place by a call via Skype; exceptions can be arranged upon request.
Cancellation or rebooking by participants
A cancellation or rebooking of the agreed date is usually free of charge within usual terms if made before 96 hours of the agreed appointment. In any case, CCI is to be informed about a cancellation or rebooking at least 48 hours before the agreed date; otherwise 100% of the appropriate fee will be charged ("no show"). If the cancellation or rebooking is made within 96 hours, only 50% of the appropriate fee will be charged. In the case of a cancellation or rebooking of an appointment, new appointments need to be scheduled according to the general availability of CCI at this point in time.
Liability of CCI
The organiser shall be liable for the conscientious preparation of the event, the accuracy of the service specifications, and the proper performance of the contracted event services. CCI offers individually designed process and action-oriented events. This fact involves certain unavoidable risks. Any liability of CCI is considered excluded if performance impairments arise from these risks, and not at the fault of CCI. In particular, no liability can be assumed for accidents. The participants are fully liable for damages resulting from carelessness, recklessness and intent.
No liability can be claimed against CCI from the use of the knowledge acquired by CCI. The activities of CCI is first and foremost a consultative activity, i.e. information on economic matters. Therefore, CCI is not responsible for the economic success, such as the success of participants at interviews. The assessment of the convenience and cost-effectiveness and the decision on the implementation of the outcome of the consultation lie solely with the participant. Therefore, CCI is not liable for penalties with respective (capital) investments. In connection with the planning assumptions, it should be noted that all assumptions are made by the participant without exception and are therefore the responsibility of the participant and not CCI. Because of the extent of the services of CCI, no responsibility can be taken for the subordinate assumptions in the planning of events and/or measures to be implemented, as well as the result of the activity. Beyond the extent of delivery, the CCI meets no protection and care duties of any kind whatsoever, especially no warning duties. The liability is limited to claims for damages based on an at least grossly negligent behaviour of the CCI. Liability for slight negligence is excluded. All limitations of liability also apply to the employees of the CCI. Claims for any other legal reason (e.g. warranty, error) are also excluded if claims for damages against CCI do not or no longer exist. Claims for damages are limited to the positive damage. CCI is liable for damages and loss of profit only in cases of intent or gross negligence. CCI is not liable for unforeseeable or untypical damage that the CCI could not expect. For plain gross negligence, our liability is limited to the maximum of the plain agreed participation fee (exclusive any cash outlays and expenses). The participant has to provide evidence that the damage was the fault of CCI. Claims for damages against the CCI must be legally asserted within six months from the time at which the damage becomes known, but no later than three years after the claim event, when the damage became known to the candidate.
Rights to documents
The rights to all documents are reserved by CCI. No part of this documentation may be reproduced in any form (print, photocopy or any other process) or edited, reproduced or distributed in any other form using electronic systems without written permission by MMag. Robert Raimund Steiner. The participants are not allowed to make video recordings, pictures or audio recordings at the event.
Final Provision
Changes or amendments of concluded contracts with CCI must be in writing. The present terms and conditions take precedence over conflicting terms and conditions of the participant. Should individual provisions of this contract be ineffective or infeasible or become invalid or unenforceable after the conclusion of the contract, the validity of the agreement remains unaffected otherwise. The ineffective and unfeasible provisions shall be replaced by provisions that come closest to the effectiveness of the economic objective that the contracting parties were pursuing with the invalid or unenforceable provision. The previous provisions shall apply in the event that the contract proves to be as incomplete. A change of policies must be sent to the already registered participants. The consent to the revised terms and conditions is considered granted if no deviating written message is received by CCI within 14 calendar days.
Place of fulfilment and exclusive place of jurisdiction for all disputes arising from contracts that are subject to these terms and conditions is the competent court in Vienna, unless mandatory jurisdiction of another court in the Consumer Protection Act. Contracts with the CCI are subject exclusively to Austrian law.
The data of the participants are subject to the privacy policy and are used exclusively for the registration and if necessary for the provision of the service by CCI to the participant. Personal data are not passed to uninvolved third parties without consent.